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Zendesk

The Zendesk connector is a Palantir-provided driver for Zendesk.

To create a new Zendesk source, follow the standard setup flow for Palantir-provided drivers, then use the sections below for Zendesk-specific configuration and networking. For the complete property reference, see the official Zendesk driver documentation ↗.

Configuration

The properties below are mandatory or recommended.

Property Required? Description Default
AuthScheme Mandatory Whether to connect to Zendesk with User/(Password/APIToken), or OAuth. Basic
URL Mandatory The URL is your Zendesk Support URL. https://{subdomain}.zendesk.com
ApiToken Recommended API token of the currently authenticated user.
InitiateOAuth Recommended Specifies the process for obtaining or refreshing the OAuth access token, which maintains user access while an authenticated, authorized user is working. REFRESH
OAuthClientId Recommended Specifies the client Id that was assigned when the custom OAuth application was created. (Also known as the consumer key.) This ID registers the custom application with the OAuth authorization server.
OAuthClientSecret Recommended Specifies the client secret that was assigned when the custom OAuth application was created. (Also known as the consumer secret). This secret registers the custom application with the OAuth authorization server.
User Recommended Specifies the user ID of the authenticating Zendesk user account.

Networking

The table below lists the domains that the source needs to be able to access in order to successfully run.

For each domain, add a corresponding egress policy. If the source is hosted on-premises and not directly reachable from Foundry, use an agent proxy egress policy instead; the agent host itself must also be able to reach the listed domains. See using an agent as a proxy for details.

Domain Required
\ Always. URL connection property (i.e., URL='https://subdomain.zendesk.com')

中文翻译

Zendesk

Zendesk 连接器是一个由 Palantir 提供的用于 Zendesk 的驱动程序

要创建新的 Zendesk 数据源,请遵循 Palantir 提供驱动程序的标准设置流程,然后使用以下各节进行 Zendesk 特定的配置和网络设置。有关完整的属性参考,请参阅官方 Zendesk 驱动程序文档 ↗

配置

以下属性为必填或推荐项。

属性 是否必填 描述 默认值
AuthScheme 必填 指定连接到 Zendesk 的方式:使用用户/(密码/API令牌)或 OAuth。 Basic
URL 必填 您的 Zendesk 支持 URL。 https://{subdomain}.zendesk.com
ApiToken 推荐 当前认证用户的 API 令牌。
InitiateOAuth 推荐 指定获取或刷新 OAuth 访问令牌的过程,该令牌用于在已认证、已授权的用户工作时维持用户访问权限。 REFRESH
OAuthClientId 推荐 指定创建自定义 OAuth 应用程序时分配的客户端 ID(也称为消费者密钥)。此 ID 用于向 OAuth 授权服务器注册自定义应用程序。
OAuthClientSecret 推荐 指定创建自定义 OAuth 应用程序时分配的客户端密钥(也称为消费者密钥)。此密钥用于向 OAuth 授权服务器注册自定义应用程序。
User 推荐 指定进行身份验证的 Zendesk 用户账户的用户 ID。

网络设置

下表列出了数据源成功运行所需访问的域名。

对于每个域名,请添加相应的出站策略。如果数据源部署在本地且无法直接从 Foundry 访问,请改用代理出站策略;代理主机本身也必须能够访问所列出的域名。详情请参阅使用代理作为代理服务器

域名 是否必需
\ 始终必需。URL 连接属性(例如 URL='https://subdomain.zendesk.com'