Custom content sources in AIP Assist(AIP Assist 中的自定义内容源)¶
You can use custom content sources to power AIP Assist responses and improve platform usability. Custom sources improve AIP Assist’s ability to respond to topics like operational workflows and platform navigation, providing tailored support and resources based on your operational needs. Focused content can be particularly beneficial for user onboarding, training sessions, and promoting self-service and automation. You can regulate and configure AIP Assist's level of access in Control Panel, granting access anywhere on the platform or only on selected resources.
To provide a custom source to AIP Assist, you must first introduce it using one of two available options, register it with AIP Assist, and configure visibility and AIP Assist access in Control Panel.
The following are examples of content that can be used to optimize AIP Assist responses:
- Program documentation
- Standard operating procedures (SOPs)
- Company wikis
- Permission request procedures
- Data ingestion processes
- Best practices
- Use case and workflow documentation
Requirements¶
Custom sources in AIP Assist are part of Palantir’s AIP offering and require your enrollment to have AIP enabled in Control Panel.
Register custom content sources with AIP Assist¶
There are currently two methods of adding custom content sources that can be registered with AIP Assist:
- (Recommended) Notepad documents
- In-platform custom documentation (Markdown files in a
documentationtype repository in Code Repositories).
Refer to registering custom content sources with AIP Assist for more information.
Use custom content sources in AIP Assist¶
Once a custom source has been registered, there are two options for using it with AIP Assist. The first is adding it to the default AIP Assist knowledge base for your enrollment, or alternatively, creating an AIP Chatbot in Chatbot Studio. The following sections provide a high level overview of the differences between the two.
Add a content source to the default AIP Assist knowledge base¶
When adding custom sources to the default AIP Assist knowledge base, custom content is added to the larger search context that AIP Assist uses to answer all questions. This method provides the option to make the content always available, regardless of the resource the user is viewing, or only when the user is viewing a specific resource or set of resources.
Refer to serving custom content sources to users for more information.
Create a custom source-backed AIP Assist chatbot¶
The other method of using custom sources in AIP Assist involves creating an AIP Assist chatbot, or LLM-powered assistant, that only uses the provided content to answer queries. Each chatbot may have one or many documents added to its search context, and when selected, its answers will be based on this content alone. As a result, responses will be limited to the provided content source, but they will be more precise and targeted.
Refer to deploying custom source-backed AIP Chatbots to learn more.
中文翻译¶
AIP Assist 中的自定义内容源¶
您可以使用自定义内容源来增强 AIP Assist 的响应能力并提升平台可用性。自定义源能够改善 AIP Assist 对操作工作流和平台导航等主题的响应能力,根据您的操作需求提供定制化的支持和资源。聚焦的内容对于用户入职培训、培训课程以及推广自助服务和自动化尤为有益。您可以在控制面板(Control Panel)中调节和配置 AIP Assist 的访问权限,允许其在平台任意位置或仅在选定资源上运行。
要向 AIP Assist 提供自定义源,您必须首先通过两种可用选项之一引入该源,将其注册到 AIP Assist,并在控制面板(Control Panel)中配置可见性和 AIP Assist 访问权限。
以下是可以用于优化 AIP Assist 响应的内容示例:
- 项目文档
- 标准操作流程(SOPs)
- 公司维基
- 权限申请流程
- 数据摄取流程
- 最佳实践
- 用例和工作流文档
前提条件¶
AIP Assist 中的自定义源是 Palantir 的 AIP 产品的一部分,要求您的注册账户已在控制面板中启用 AIP。
向 AIP Assist 注册自定义内容源¶
目前有两种方法可以添加可注册到 AIP Assist 的自定义内容源:
- (推荐) Notepad 文档
- 平台内自定义文档(代码仓库(Code Repositories)中
documentation类型仓库内的 Markdown 文件)。
更多信息请参阅向 AIP Assist 注册自定义内容源。
在 AIP Assist 中使用自定义内容源¶
自定义源注册完成后,有两种方式可将其与 AIP Assist 配合使用。第一种是将其添加到您注册账户的默认 AIP Assist 知识库中,另一种是在聊天机器人工作室(Chatbot Studio)中创建 AIP 聊天机器人(AIP Chatbot)。以下各节将概述这两种方式的区别。
将内容源添加到默认 AIP Assist 知识库¶
将自定义源添加到默认 AIP Assist 知识库时,自定义内容会被纳入 AIP Assist 用于回答所有问题的更大搜索上下文中。此方法提供了两种选择:使内容始终可用(无论用户正在查看何种资源),或仅在用户查看特定资源或资源集时可用。
更多信息请参阅向用户提供自定义内容源。
创建基于自定义源的 AIP Assist 聊天机器人¶
在 AIP Assist 中使用自定义源的另一种方法是创建一个 AIP Assist 聊天机器人(AIP Assist chatbot),即基于大语言模型(LLM)的助手,该助手仅使用提供的内容来回答查询。每个聊天机器人可以在其搜索上下文中添加一个或多个文档,当被选中时,其回答将仅基于这些内容。因此,响应将局限于所提供的内容源,但会更加精确和具有针对性。
了解更多信息,请参阅部署基于自定义源的 AIP 聊天机器人。