Email suppression management（邮件抑制管理）

Suppression management improves the explainability of email sending failures. As described in the overview, email sending may fail for a variety of reasons. When these failures are repeated (for example, when the recipient's email server is unavailable), either the platform or the underlying email provider could create a "suppression", a mechanism by which the platform stops sending email to a user until the suppression expires or is manually deleted.

Suppressions caused by a BOUNCE will be automatically deleted after 14 days, while suppressions caused by user COMPLAINT will require manual intervention to delete.

We do not recommend deleting suppressions caused by a COMPLAINT without explicit consent from the recipient. Doing so could affect your email sending reputation and negatively impact your email deliverability.

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中文翻译

邮件抑制管理

抑制管理可提升邮件发送失败的可解释性。 如概述所述，邮件发送可能因多种原因失败。 当这些失败反复出现时（例如收件人的邮件服务器不可用），平台或底层邮件提供商可能会创建"抑制(Suppression)"机制，即平台停止向用户发送邮件，直至抑制过期或被手动删除。

由BOUNCE（退信）引起的抑制将在14天后自动删除，而由用户COMPLAINT（投诉）引起的抑制则需要人工干预才能删除。

我们不建议在未获得收件人明确同意的情况下删除由COMPLAINT引起的抑制。这样做可能会影响您的邮件发送声誉，并对邮件送达率产生负面影响。